Vera Yang

Hi Daniel, Yes you can definitely enable search across multiple Help Centers. Please see the below article which will provide instructions on how you can get that setup. https://support.zendesk.com...

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• February 23, 2022 05:04
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Hi Jacqui, Yes! Just add the placeholder into your Solved ticket trigger.  I recommend turning off the automation if you do that so the customer doesn't get asked twice...unless you want it that wa...

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• February 23, 2022 05:04
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That's great, Chris. We try to make customisation of your theme as easy and flexible as possible!

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• February 23, 2022 05:04
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Hi Michelle,  We can certainly help, this is a common question. Have you added the translated article to a corresponding translated category and section? Check out Adding translations to sections a...

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• February 23, 2022 05:04
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Hi Jack, this is expected behavior as moderators will not be able to access all the post statuses that would normally be available to regular agents on the account. So you're right, this is by design.

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• February 23, 2022 05:04
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